Privacy Policy
Template — needs legal review. This is sensible default wording, not finished legal advice. Have a lawyer review it for the data-protection laws that apply to you (for example Kenya’s Data Protection Act, Canada’s PIPEDA, or the GDPR).
This Privacy Policy explains how Canventra Technologies (“Canventra”, “we”, “us”) collects, uses, and protects information when you use the Canventra service (the “Service”). By using the Service, you agree to this policy.
Information we collect
- Account information — name, email, organisation, and role.
- Business data — the products, inventory, sales, suppliers, and related records you enter.
- Usage data — how you interact with the Service, device and browser information, and log data.
- Cookies and analytics — see “Cookies and analytics” below.
How we use information
We use information to:
- provide, maintain, and improve the Service;
- authenticate users and secure accounts;
- process payments and manage subscriptions;
- communicate with you about your account and support;
- comply with legal obligations.
Legal bases
Where applicable law requires it, we process personal data on the bases of performing our contract with you, our legitimate interests in operating the Service, your consent (for example for optional analytics), and compliance with legal obligations.
Cookies and analytics
We use essential cookies to operate the Service and may use privacy-respecting analytics (such as Google Analytics) to understand usage. Where required, we will ask for your consent before setting non-essential cookies. You can control cookies through your browser settings.
How we share information
We do not sell your personal data. We share it only with service providers who help us operate the Service (for example hosting, authentication, payment processing, and analytics), under appropriate confidentiality obligations, and where required by law or to protect rights and safety.
Data retention
We keep your information for as long as your account is active and as needed to provide the Service. After account closure we retain or delete data within a reasonable period, except where longer retention is required by law.
Data security
We use reasonable technical and organisational measures to protect your information, including access controls and encryption in transit. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
Your rights
Depending on your location, you may have rights to access, correct, delete, or export your personal data, and to object to or restrict certain processing. To exercise these rights, contact us using the details below.
International transfers
Your information may be processed in countries other than your own. Where required, we take steps to ensure appropriate safeguards for such transfers.
Children’s privacy
The Service is intended for businesses and is not directed to children. We do not knowingly collect personal data from children.
Changes to this policy
We may update this policy from time to time. We will post the updated version and revise the effective date above.
Contact
Questions about your privacy? Email info@canventra.com.